Visa Robot Software Pty Ltd complies with the State and Commonwealth Privacy Laws including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“Privacy Law”). Visa Robot Software Pty Ltd is committed to your privacy and to continue providing services in a confidential and safe manner.
This Privacy Policy summarises how Visa Robot Software Pty Ltd handles your personal information.
By choosing to become a customer of Visa Robot Software Pty Ltd, you can be assured that all personal and sensitive information you provide to Visa Robot Software Pty Ltd will be respected and kept secure in accordance with Privacy Law and this Privacy Policy. By engaging with Visa Robot Software Pty Ltd you acknowledge your acceptance of this Privacy Policy.
Personal Information
Personal information is defined by the Privacy Act 1988 (Cth) as “information or an opinion about an identified individual, or an individual who is reasonably identifiable: (a) whether the information or opinion is true or not; and (b) whether the information or opinion is recorded in a material form or not.”
The information collected from Clients is required in order to provide the personalized migration-related Services and to improve our services at Visa Robot Software Pty Ltd.
Generally, the only personal information Visa Robot Software Pty Ltd collect about you is that which you choose to tell us, or which you authorise Visa Robot Software Pty Ltd to obtain.
The type of information Visa Robot Software Pty Ltd collect may include: Your name, address, telephone number, billing information (if purchasing services) and demographic date (non-sensitive information only).
How Visa Robot Software Pty Ltd collect and hold your personal information
Where possible, Visa Robot Software Pty Ltd will collect your personal information directly from you.
Personal and sensitive information may be collected from you when you provide it to Visa Robot Software Pty Ltd directly.
Visa Robot Software Pty Ltd has established appropriate physical, electronic and managerial procedures to safeguard any information Visa Robot Software Pty Ltd collect. This helps prevent unauthorised access, maintains data accuracy and ensures that the information is used correctly.
All data transferred to and from the Visa Robot Software Pty Ltd servers is encrypted and a firewall is in place to prevent intrusion. All data stored within the Visa Robot Software Pty Ltd systems is designed to only be able to be accessed by authorised staff members and the hosting facility.
Automatic Information
Visa Robot Software Pty Ltd will receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies” and we obtain certain types of information when your Web browser accesses Visa Robot Software Pty Ltd.
Cookies
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide information such as the country and region you are accessing our website from, duration of your visit, etc.
The purpose for which Visa Robot Software Pty Ltd collect, hold, use and disclose personal information.
Visa Robot Software Pty Ltd collect personal information that Visa Robot Software Pty Ltd consider relevant, and which is outlined in your written authority, for the purpose of providing Visa Robot Software Pty Ltds services. Sensitive information, in most cases, can only be disclosed with your written consent. Any personal information collected about an individual will not be used or disclosed for the purposes of direct marketing unless the individual has given Visa Robot Software Pty Ltd consent to do so.
Some of the ways Visa Robot Software Pty Ltd use personal information include to:
∆ personalise your service
∆ communicate with you and others as part of Visa Robot Software Pty Ltds core business
∆ send you information regarding changes to Visa Robot Software Pty Ltds policies, other terms and conditions, on-line Services and other administrative issues
∆ enable Visa Robot Software Pty Ltd to provide a product or service
∆ allow Visa Robot Software Pty Ltd to track your service history
∆ prevent, detect and investigate crime, including fraud and money laundering, and analyse and manage other commercial risks
∆ verify information you have given to Visa Robot Software Pty Ltd
∆ carry out market research and analysis, including satisfaction surveys
∆ resolve complaints, and handle requests for data access or correction
∆ comply with applicable laws and regulatory obligations (including laws outside your country of residence), such as those relating to anti-money laundering, sanctions and anti-terrorism
∆ comply with legal process and respond to requests from public and governmental authorities (in outside your country of residence)
∆ establish and defend legal rights protect Visa Robot Software Pty Ltds operations, Visa Robot Software Pty Ltds rights or property, you or others and pursue available remedies or limit Visa Robot Software Pty Ltds damages
To whom does Visa Robot Software Pty Ltd disclose your personal information?
Visa Robot Software Pty Ltd may disclose the Client’s personal or sensitive information (as defined in the Privacy Act):
- to regulatory authorities;
- where the law requires us to do so; and
- where the Client consents for us to do so
Credit Card Details
Visa Robot Software Pty Ltd does not store credit card numbers in Visa Robot Software Pty Ltd’s system. Your credit card details will be passed to the payment gateway as soon as they have been collected.
External Links
Visa Robot Software Pty Ltd’s website may contain links to other websites. When you access these links Visa Robot Software Pty Ltd recommend that you read the website owner’s privacy statement before disclosing your personal information. Visa Robot Software Pty Ltd does not accept responsibility for inappropriate use, collection, storage or disclosure of your personal information collected outside Visa Robot Software Pty Ltd’s website.
How an individual access their personal information held by Visa Robot Software Pty Ltd
If an individual wishes to exercise their rights of access or alternatively has any questions or believes that any personal information held by Visa Robot Software Pty Ltd is incorrect or incomplete, the individual can write to Visa Robot Software Pty Ltd’s Privacy Officer at the address below.
Visa Robot Software Pty Ltd will then take all reasonable steps to correct the information or if necessary discuss alternative actions with the individual.
Personal information will only be released to the individual directly, unless Visa Robot Software Pty Ltd are provided with a written, signed authority by individuals to provide it to a third party.
Updating your personal information
You may ask Visa Robot Software Pty Ltd to update, correct or delete the personal information Visa Robot Software Pty Ltd hold about you at any time by contacting the Privacy Officer as specified below. Visa Robot Software Pty Ltd will take reasonable steps to verify your identity before granting access or making any corrections to or deletion of your information.
Visa Robot Software Pty Ltd also has obligations to take reasonable steps to correct personal information Visa Robot Software Pty Ltd holds when Visa Robot Software Pty Ltd is satisfied that it is inaccurate, out- of-date, incomplete, irrelevant or misleading for the purpose for which it is held. If you wish to update your personal information, please use the contact details below.
How to contact Visa Robot Software Pty Ltd regarding privacy
If an individual would like to make further inquiries or complain about a breach of the Australian Privacy Principles, or complain about a registered Australian Privacy Principles code (if any) that may relate Visa Robot Software Pty Ltd’s business, the individual can contact Visa Robot Software Pty Ltd’s Privacy Officer at the address:
Privacy Officer
Visa Robot Software Pty Ltd
Parcel Locker 10126 26655
37-39 Vesper Drive
NARRE WARREN VIC 3805
AUSTRALIA
Visa Robot Software Pty Ltd will take all complaints regarding privacy of information seriously. Visa Robot Software Pty Ltd will respond to any requests, questions, or complaints as soon as possible in a reasonable time frame.
Policy Changes
Visa Robot Software Pty Ltd may revise this Privacy Policy from time to time by updating this page. The revised Privacy Policy will take effect when it is posted on Visa Robot Software Pty Ltd’s website. Visa Robot Software Pty Ltd suggests you review Visa Robot Software Pty Ltd’s Privacy Policy regularly.
In this document, “Visa Robot Software Pty Ltd” means Visa Robot Software Pty Ltd (ACN: 633 861 275) and any related body corporates within the meaning of the Corporations Act 2001 (Cth).
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